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Supporting New Mexican farms since 1994!
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How do I sign up?You can sign up right here on our website. Click HERE to go to our sign up page. If you have any problems, please give us a call or email us. Please check our contact page.
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What do I do if I am not satisfied with my order?We have a 100% satisfaction guarantee for everything you order. If you have an issue with something in your bag, please contact us via email at orders@newmexicoharvest.com We will credit your account for the amount that you purchased that item.
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What are my payment options?We accept most major credit cards and electronic checks. You can also sign up for direct withdraw for an extra subscribers discount! Some advancements in technology drastically outpace regulations, using food stamps online is sadly far behind. As soon as EBT is online, we will let everyone know! Please sign up for our newsletter if you want up-to-date news.
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What do we do with the bags that our order comes in?Please return your Harvest bags to us each time we bring your next order. For delivery, please leave used bag where we drop off your new bag. If you pick up, please leave the used bag with someone that works at the pickup location. We clean and sanitize all bags prior to sending them back out to our CSA members. Please refrain from using the Harvest bags for anything other than NMH food. This saves you money on excessive food packaging and is a key part of our operation.
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Is there a commitment or can I cancel anytime?We have several options to become a member. If you subscribe to a full year of shares, you will be committed to those shares. You can choose to subscribe to a full year of shares upfront, but not required to. You can choose to cancel anytime, but we will be sad to see you go... and our hearts will break. We have created this marketplace to accommodate any budget and make it extremely easy to put your account on temporary hold while you leave town or just need a break.
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What comes in the Harvest Bag?There are some options with this one. We have three different tiers for our CSA members. No Commitment Member - This member only purchases what they need whenever they need it. They are not committed to a weekly share. You have access to the full marketplace and can buy whatever you please. Traditional CSA Member - This member likes to have the traditional weekly share. This tier starts at $35/week and will have 5-7 items in the bag. While the marketplace is open, you are welcome to add to your share, but the baseline share is un-customizable. Because you have chosen to commit to your local food system, this tier get's 10% off Retail Price. Customizable CSA Member - This member is committed to weekly shares as well, however, they can completely customize their share. Every week, your share will be curated with 7-9 items, but during marketplace hours, you can completely customize that share to have exactly what you want and need. Because you have chosen to commit to your local food system, this tier also get's 10% off the Retail Pricing.
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Can NMH re-use the plastic bags, bottles, egg cartons, etc. that come in our bag?We only reuse the ice packs and insulated bags, things like egg cartons and ball jars are re-homed but unfortunately that’s our limit. We hold our growers and our operation to an international level of food safety practices while eliminating as much waste as possible. Things like plastic bags might seem like overkill, and we’re continually shifting to green options. These are important and intentional barriers to ensure both food safety and quality.
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How do farms apply to be a part of NMH?All New Mexican farms, ranches, dairy farms, value added producers can apply to join our family. Click Here to learn more.
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